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Privacy Policy

A legal disclaimer

Courage to Care respects your privacy and is committed to protecting personal information in accordance with South Africa’s Protection of Personal Information Act (POPIA). This website provides information and support related to children with severe to profound intellectual disabilities, their families, and caregivers.

By using this website, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

We may collect limited personal information when you contact us or interact with our website, including:

  • Name

  • Email address

  • Phone number

  • Information voluntarily provided by parents, guardians, or caregivers

  • Basic website usage information such as browser type, IP address, and pages visited

We do not intentionally collect personal information directly from children.

2. Information About Children

Because our work focuses on children with severe to profound intellectual disabilities, any information relating to a child will only be provided by a parent, legal guardian, or authorised caregiver.

Where information about a child is shared with us, we will:

  • Use it only for the purpose for which it was provided

  • Limit the amount of identifying information used

  • Treat the information with strict confidentiality and respect

3. How We Use Information

Information collected may be used to:

  • Respond to enquiries

  • Provide resources and information about support services

  • Improve the website and its content

  • Communicate updates about Courage to Care initiatives or services

We will never sell or trade personal information.

4. Sharing of Information

Courage to Care will only share information if:

  • It is required by South African law

  • It is necessary to protect the safety or rights of individuals

  • It is required for basic website operation (such as secure hosting services)

All reasonable steps will be taken to ensure information remains protected.

5. Cookies and Website Data

Our website may use basic cookies or analytics tools to understand how visitors use the site. This helps us improve accessibility and user experience.

You may disable cookies in your browser settings if you prefer.

6. Protection of Personal Information

Courage to Care takes reasonable technical and organisational measures to protect personal information from loss, misuse, or unauthorised access in line with POPIA requirements.

7. Your Rights

Under the Protection of Personal Information Act, you have the right to:

  • Request access to personal information we hold about you

  • Request correction or deletion of your information

  • Withdraw consent where applicable

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